Pokers Terms & Conditions — What You Need to Know Before You Play

1. General Information & Eligibility

Pokers (https://pokers.im) is an internationally licensed online gaming and betting platform. These Terms & Conditions constitute a legally binding agreement between Pokers and all its users. By accessing this website or app, registering an account, or using any of our services, you are deemed to have accepted these terms.

These Terms & Conditions apply in both English and Bengali. In case of any discrepancy, the Bengali version shall be considered authoritative. Pokers reserves the right to update these terms at any time, and registered users will be notified of any changes via email or app notification.

2. Eligibility & Registration

To open an account and use Pokers, the following conditions must be met:

• You must be 18 years of age or older.
• You must not be subject to any legal restriction that prohibits you from participating in online gaming.
• Each person may only create one account. If multiple accounts are found belonging to the same individual, all accounts may be suspended.
• All information provided at registration must be accurate and up to date.
• Using a false name, alias, or another person's identity when creating an account is strictly prohibited.

Registration steps:

3. Account Management & Security

You are responsible for the security of your Pokers account. Never share your password with anyone, and report any suspicious activity to our support team immediately.

• Keeping your login credentials secure is entirely your responsibility.
• Any activity carried out from your account will be considered your own activity.
• Change your password regularly and keep two-factor authentication (2FA) enabled.
• Selling, transferring, or allowing a third party to use your account is strictly prohibited.
• Pokers reserves the right to investigate or temporarily suspend any account it deems suspicious.

4. Deposit & Withdrawal Policy

All financial transactions on Pokers are secure and transparent. Here are the key payment terms:

• Transactions may only be made from a payment account registered in your own name.
• Payments made using a Mobile Pay or Nagad account registered in someone else's name may not be accepted.
• Pokers monitors all transactions to prevent money laundering.
• If a suspicious transaction is detected, withdrawals may be held until verification is complete.

5. Bonus & Promotion Terms

All bonus offers on Pokers come with their own terms. General rules:

• Each bonus offer comes with specific wagering requirements. For example, 10x means you must wager ten times the bonus amount.
• Each bonus can only be claimed once per person, household, device, or IP address.
• Bonus funds cannot be withdrawn directly — they become withdrawable only after wagering requirements have been met.
• Pokers reserves the right to modify or cancel any bonus offer.
• Attempting to abuse bonuses or commit fraud may result in account suspension.

6. Betting & Game Rules

All games on Pokers use a third-party verified Random Number Generator (RNG), meaning no outcome is predetermined and tampering is impossible.

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a game is cancelled due to a technical issue, the bet will be refunded.
• In Live Betting, no new bets are accepted once an event has started.
• For Sports Betting outcomes, the official results issued by the relevant sports governing body will be final.
• Betting limits vary by game and market — check the limits before you play.

7. Prohibited Activities

The following activities are strictly prohibited on the Pokers platform and may result in account suspension as well as legal action:

• Misuse of the bonus system or Bonus Hunting
• Creating Multiple Accounts
• Using another person's identity or payment account
• Using software or bots to manipulate game outcomes
• Any form of money laundering or illegal financial transactions
• Attempts at hacking, phishing, or any other form of cyberattack
• Assisting anyone under 18 in creating an account

8. Security & Privacy

Pokers treats the protection of your personal data as its highest priority. Our full Privacy Policy here you will receive. In brief:

• Your information will never be sold or shared with any third party.
• All data is secured with 256-bit SSL encryption.
• Payment information is stored on a separate, secured server.
• Users will be notified in advance if their information is required to be disclosed under a legal obligation.

9. Responsible Gaming Policy

Pokers firmly believes gaming is a form of entertainment, not addiction. We encourage all users to play responsibly.

• You can set daily, weekly, and monthly deposit limits on your account.
• Self-exclusion can be activated at any time.
• If signs of excessive play are detected, our support team will actively reach out to help.
• Anyone under 18 is strictly prohibited from playing, and ensuring this is our responsibility.

To learn more about responsible gaming, This page here.

10. Dispute Resolution

If a dispute arises, please try to resolve it with the Pokers support team first. Most issues can be sorted out through direct communication.

• To file a complaint, email us at support@pokers.im or reach out via live chat.
• An initial response will be provided within 72 hours of receiving a complaint.
• An independent arbitration board may be consulted for complex disputes.
• In any dispute regarding betting outcomes, the official game log will serve as the final authority.

11. Changes to Terms & Contact

Pokers may update these terms as needed. When changes are made:

• Notifications will be sent to your registered email.
• Push notifications will be sent via the app.
• The date of the update will be noted at the top of the website.
• Continued use of the platform after changes take effect will be considered acceptance of the updated terms.

For any questions, contact our Help Center Contact us or email support@pokers.im.