Your personal data on Pokers belongs to you. This page clearly explains what information we collect, why we collect it, and how we keep it secure.
Pokers (https://pokers.im) is committed to protecting your privacy. We understand that sharing personal information online raises real concerns — "Where will my number end up?", "Is my payment data safe?" This Privacy Policy was written to answer those questions honestly.
This policy applies to the Pokers website, mobile app, and all digital services. It is in effect whenever you register, log in, place a bet, or interact with us in any way.
In simple terms: The data we hold is used solely to provide you with a better experience. It is never sold to or misused by any third party.
Pokers only collects the information needed to deliver its services. Requesting unnecessary data is against our policy.
| Data Type | Where It Is Collected | Purpose |
|---|---|---|
| Identity Information Name, Date of Birth & NID |
Registration / KYC | Identity Verification & 18+ Confirmation |
| Contact Information Phone number, email |
Registration & Login | OTP, Notifications & Support |
| Payment Information Mobile Pay/Nagad number |
Deposit / Withdrawal | Transaction Processing |
| Usage Data Game History & Bet Log |
While using the platform | Dispute resolution, improvement |
| Device Information IP, Browser & OS |
Automatically | Security, fraud prevention |
We will never ask for unnecessary information such as social media passwords, income details, or family information.
Pokers uses your information only for specific purposes. Each piece of data we collect has a clear reason behind it:
Pokers never uses your data for advertising, sells it to third parties, or uses it for unsolicited marketing.
We do not retain data beyond what is necessary. Our standard retention policy is as follows:
On your request: To delete your account, email support@pokers.im. Everything will be removed except data we are legally required to retain.
Pokers does not sell your personal data. However, limited information is shared with a few trusted partners to deliver our services:
In all such cases, only the minimum necessary data is shared, and all parties are bound by the same privacy standards we uphold.
Rest assured: Your data is never shared with any advertisers, marketing companies, or unknown third parties.
Pokers uses cookies on its website and app. Cookies are small files stored in your browser that help improve your experience.
You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies may affect how the site functions.
Pokers uses multiple layers of security to protect your data:
All data is transferred over encrypted channels — the same technology used by international banks.
Stored data is encrypted — even if our servers are breached, your information cannot be read.
OTP is required for login and payments — your account stays protected even if your password is compromised.
Suspicious activity is automatically detected and an alert is sent.
Every year, independent cybersecurity experts conduct a full audit of the entire system.
You have full control over your data on Pokers. At any time, you can:
You can request a full list of all data Pokers holds about you.
You can request corrections to any inaccurate or outdated information.
You may request that your data be deleted, unless we are required to retain it by law.
You can request a download of all your personal data.
You can object to your data being used for specific purposes.
If you believe your privacy has been violated, you can report it directly to our support team.
To exercise any of these rights, email support@pokers.im. We aim to respond within 30 days.
Pokers is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under 18.
Date of birth is verified at registration. If an underage account is found, it is immediately suspended and all associated data is deleted.
If a parent believes their child has created an account on Pokers, please contact us immediately at support@pokers.im.
Pokers may update this Privacy Policy from time to time — typically due to legal changes, the addition of new services, or security improvements.
For any privacy-related questions, requests, or complaints:
Privacy@pokers.im — Contact this address directly for all privacy-related requests.
Chat with us in Bengali via Live Chat on any page of the site — average response time is 2 minutes
Help Center Submit a ticket — receive a detailed response within 72 hours
We take all privacy requests seriously and work to resolve them as quickly as possible.
Our commitment is to protect your privacy at every level.
All data between your browser and our servers is secured with 256-bit encryption — no one can intercept it in transit.
Many platforms sell user data to third parties. Pokers has a clear policy — your data belongs to you.
Viewing, editing, or deleting your data is entirely in your hands. You can also download all your information at any time.
Every year, independent cybersecurity experts conduct a full audit of the entire system. Results are published on the website.
We only ask for the information we need. Collecting excessive or irrelevant data is against Pokers policy.
Written in plain, straightforward language rather than complex legal jargon — so everyone can understand.
Answers to Two Important Questions from Our Players
Your data is secure, payments are safe, and support is always available at Pokers. Join today.